Privacy Policy

MAC International Foodservice LTD

1. Introduction

MAC International Foodservice LTD (“we”, “our”, “us”) is committed to protecting and respecting your privacy. This policy explains how we collect, use, and protect your personal data when you interact with us.

2. Information We Collect

We may collect and process the following data:

Name and business details
Contact information (email address, phone number, address)
Payment and billing information
Order history and purchasing activity
Website usage data (if applicable)

3. How We Use Your Information

We use your data to:

Process and deliver orders
Manage your account and provide customer support
Communicate regarding products, services, or updates
Improve our products and services
Comply with legal obligations

4. Legal Basis for Processing

We process personal data under the following lawful bases:

Contractual necessity (to fulfil orders)
Legal obligations
Legitimate interests (business improvement and communication)
Consent (where applicable)

5. Data Sharing

We may share your information with:

Delivery partners and logistics providers
Payment processors
Professional advisors (e.g. accountants, legal advisors)

We do not sell your personal data.

6. Data Retention

We retain personal data only as long as necessary for business or legal purposes.

7. Your Rights

Under UK GDPR, you have the right to:

Access your data
Request correction of inaccurate data
Request deletion of your data
Restrict or object to processing
Data portability

To exercise these rights, contact us using the details below.

8. Data Security

We take appropriate technical and organisational measures to protect your data.

9. Contact Us

If you have any questions about this policy or your data:

Email: sales@macfs.co.uk
Address:
Foodservice Building
Unit 1, Kellaw Road
Yarm Road Industrial Estate
Darlington
Co. Durham
DL1 4YA

10. Changes to This Policy

We may update this policy from time to time. Updates will be posted on our website.